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FAQ

Discover quick answers to common questions about our services, pricing, processing, and more. Browse our FAQs for easy and helpful information. If you have additional questions, feel free to contact us.

  • How do I schedule a pick-up?
    To schedule a pick-up, call us or book online through our website. Provide us with your contact information, address, and choose a size of load or items you need to removed. Our team and website will confirm the details and provide a quote.
  • Do you offer same-day services?
    Yes. But It depends on our schedule and availability. Please contact us to inquire about same-day services and we will do our best to accommodate your needs. Please note that scheduling in advance is always recommended to ensure the quickest and most convenient service possible.
  • What types of junk do you remove?
    We remove a wide range of items, including household junk, construction waste, furniture, appliances, electronics, and more. If you have any questions about specific items, please don't hesitate to contact us and our team will be happy to assist you.
  • Are there any items you cannot remove?
    We do have some restrictions on the items we can remove, such as hazardous waste and chemicals. Our team will be able to provide you with a complete list of restricted items when you contact us.
  • Do you provide a Free onsite estimate?
    Yes, Yoohome provides written estimates for all of our services. Our team will provide you with a detailed quote after we have assessed your needs and the items you need to be demolished or removed.
  • What is your cancellation policy?
    We understand that plans can change, so we offer a flexible cancellation policy. Please contact us as soon as possible if you need to cancel or reschedule your appointment, and we will work with you to make the necessary arrangements.
  • Are your services eco-friendly and environmentally responsible?
    Yes, we are committed to being environmentally responsible. We prioritize recycling and donation as much as possible, and we ensure that all waste is disposed of in a manner that is safe for the environment.
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